Privacy Policy

At Ace Pokies Casino, we are committed to protecting your personal data and ensuring that it is handled securely and in accordance with applicable laws and regulations.

This privacy policy outlines how we collect, use, store, and share your personal information when you interact with our online services. By using our website or mobile app, you consent to the terms of this policy.

Data Collection

We may collect various types of data from you when you:

• Register for an account
• Make a deposit or withdrawal
• Participate in promotions or contests
• Interact with our customer support team
• Use our online services

The data we collect includes, but is not limited to:

• Name and contact information (email address, phone number)
• Date of birth
• Account login credentials
• Transaction history (deposits, withdrawals, bets)
• IP address
• Browser type and device details

Data Use

We use your personal data for various purposes, including:

• To verify your identity and account ownership
• To process deposits, withdrawals, and transactions
• To provide customer support services
• To customize the content of our website or mobile app based on user preferences and behavior
• For marketing purposes (promotions, contests, etc.)

Data Storage

We store your personal data securely using encryption technology. Our databases are located in secure facilities with strict access controls.

Data Sharing

We may share your personal data with third-party service providers for the following reasons:

• Payment processing services (to facilitate deposits and withdrawals)
• Gaming platform suppliers
• Marketing partners

These service providers are contractually obligated to maintain confidentiality of your data and comply with applicable laws and regulations.

Your Rights

You have various rights regarding your personal data, including:

• Access: request access to your personal information we hold
• Rectification: correct or update any errors in your data
• Erasure: delete your account and associated data (subject to regulatory requirements)
• Data portability: transfer your data to another service provider

To exercise these rights, please contact our customer support team.

Security Measures

We employ a range of security measures to protect your personal data from unauthorized access or breach. These include:

• Secure socket layer (SSL) encryption
• Firewalls and intrusion detection systems
• Regular software updates and patches

Changes to This Policy

From time to time, we may update this policy to reflect changes in laws or regulations, new features on our website or mobile app, or to improve the clarity of our data handling practices. We will notify you by email if significant changes are made.

Contact Us

If you have any questions about this privacy policy or would like more information regarding your rights, please contact us. Our customer support team is available 24/7 to assist with your queries.